Primary duties will be to install and maintain all data network equipment and operations, including routers, firewalls, switches/hubs, and other network devices. Install and maintain servers and hosted software services, including Microsoft Office (including Office 365), Microsoft Active Directory, VMware, Microsoft Hyper-V, and other platforms. Install and maintain end user devices, including Microsoft Windows based PCs, Apple Mac and IOS based devices.

Work with multiple operating systems, including Microsoft, Apple and Linux variations. Implement network security tools and procedures to effectively protect internal and external customer IT assets and intellectual property. Troubleshoot software and hardware problems for internal and external customers. Ensure dependable computer operations by maintaining computer operating systems, hardware and peripheral equipment. Proactively ensure network performance is optimized by remotely monitoring and managing IT devices and systems.

Provide technical support to company employees. Perform routine system maintenance including system back-up and recovery. Confer with customers to determine IT needs/challenges and implement acceptable solutions. Proactively upsell products and services. Assist other departments with the installation and maintenance of network equipment. Display an ongoing positive commitment to learning and self-improvement; desiring and trying to acquire new knowledge or skills for work. Take personal responsibility for the quality and timeliness of work and achieve results with good fiscal policy. Satisfactorily complete any additional training required by and related to this position

Work is predominantly in Wapello and Davis County, Iowa.