
Small Town Roots
Global Impact
Our mission is to provide access to innovative, technology-driven services to our customers. As a cooperative, we understand what it means to treat our customers as owners, because that is what we are; owned and operated by our members, for our members.
Working the Way

Citizens Mutual is a growing, dynamic company, based in Bloomfield, Iowa. With over 100 years of experience, we bring big tech to rural Iowa.
COOPERATE
"By the People, For the People"
Customer care is top priority and at the heart of all we do. As a member of our team, you will be part of an organization who truly cares for their customers and goes above and beyond, from the very first interaction with a customer, to the completion of their installation of service. Taking in pride in our customer care is nothing short of an understatement.
INNOVATE
"Work Smarter, Not Harder"
Finding new solutions and using the latest tech to bridge the digital divide. As the head of technology in our area, CMT strives to implement the latest and greatest advancements to help our team help our members. It is a remarkable feeling to know you are on the cutting edge of technology and we ensure our team is equipped to meet the
"need for internet speed"
LOCATE
"Welcome to the Family"
You are more than just an employee, you are member of our local community of owners. For over 100 years, our family of employees has grown and evolved to meet the needs of our members. School board members, coaches, business owners; these are just a few of the many faces we have in our family of internet artisans. We truly invest in our local communities, and more importantly, in our local talent.

Discover Your Benefits
Paid Leave
-
Paid Time Off
-
Sick Time Off
-
Paid Holidays
-
Personal Days
Health Insurance
Medical -
Dental -
Vision -
Flex Spending Account -


Retirement
-
401K with Company Match
-
Pension Plan with Company Match
Company Paid Benefits
Aggressive & Competitive Pay -
Employee Basic Life -
Spouse/Child Basic Life -
Accidental Death & Dismemberment -
Long-Term Disability -
Hi-Limit Travel Insurance -

Current Openings


Primary duties will be to install and maintain all data network equipment and operations, including routers, firewalls, switches/hubs, and other network devices. Install and maintain servers and hosted software services, including Microsoft Office (including Office 365), Microsoft Active Directory, VMware, Microsoft Hyper-V, and other platforms. Install and maintain end user devices, including Microsoft Windows based PCs, Apple Mac and IOS based devices.
Work with multiple operating systems, including Microsoft, Apple and Linux variations. Implement network security tools and procedures to effectively protect internal and external customer IT assets and intellectual property. Troubleshoot software and hardware problems for internal and external customers. Ensure dependable computer operations by maintaining computer operating systems, hardware and peripheral equipment. Proactively ensure network performance is optimized by remotely monitoring and managing IT devices and systems.
Provide technical support to company employees. Perform routine system maintenance including system back-up and recovery. Confer with customers to determine IT needs/challenges and implement acceptable solutions. Proactively upsell products and services. Assist other departments with the installation and maintenance of network equipment. Display an ongoing positive commitment to learning and self-improvement; desiring and trying to acquire new knowledge or skills for work. Take personal responsibility for the quality and timeliness of work and achieve results with good fiscal policy. Satisfactorily complete any additional training required by and related to this position
Work is predominantly in Wapello and Davis County, Iowa.
Primary duties will be to install and maintain buried fiber optic cable and service drops. Operate and maintain all equipment associated with burying fiber optic cable, such as cable plows, backhoes, mini-excavators, directional drills, dump trucks, vac machines, etc. Document and update as-built staking sheets and cable maps.
Class "A" CDL is required or be able to obtain one shortly.
Additionally, you will install, maintain, and operate all types of network communications equipment which includes routers, ethernet switches, wireless access points, IP Phones, Optical Network Terminals (ONTs) and other equipment related to broadband, internet, data, video, and voice services. Install and maintain ethernet and fiber optic facilities.
Install and maintain voice systems, surveillance, security systems, network extending equipment and other Customer Premise Equipment (CPE).
Assists other departments with installation and maintenance of network equipment.
Work is predominantly in Wapello and Davis County, Iowa.
